Migrating and Customizing SharePoint On-Premise to SharePoint Online and Microsoft Teams

Overview:
A globally operating, publicly listed German consumer goods company based in Hamburg engaged us to support their IT infrastructure transformation. The project involved the migration and customization of on-premise SharePoint solutions to the cloud (SharePoint Online and Microsoft Teams) as part of the client’s broader workplace modernization program.

Challenges:

• Transitioning from on-premise IT infrastructure to a cloud-based environment while maintaining seamless business operations.
• Addressing complex customer requirements for web and SharePoint solutions with minimal downtime.
• Managing and documenting incident and change requests in a timely and structured manner.
• Coordinating multiple teams and stakeholders to ensure smooth execution within tight deadlines and budgets.

Our Approach:

1. Strategic Project Support:
   • Acted as IT Project Manager, contributing to project coordination and management.
   • Created detailed project plans, managed timelines, and monitored milestones to ensure project alignment.
2. Migration and Customization:
   • Facilitated the migration of on-premise services like Microsoft Exchange, SharePoint, and other systems to Microsoft 365.
   • Customized SharePoint Online and Microsoft Teams environments to meet the client’s specific requirements.
3. Consultation and Implementation:
   • Collaborated with the client to define processes, specify requirements, and develop rollout plans.
   • Supported the development of training materials and conducted onboarding sessions for team members.
4. Documentation and Quality Assurance:
   • Documented customer requirements, created knowledge bases, and defined user guidelines.
   • Conducted thorough quality assurance to ensure all deliverables met the highest standards.
5. Tools and Methods:
   • Utilized Scrum methodologies, Jira, Confluence, and HP Service Manager for project management and tracking.
   • Leveraged Office 365 tools, including SharePoint, Teams, Exchange, Yammer, Excel, Word, and PowerPoint, to enhance collaboration and efficiency.
6. Incident and Change Management:
   • Monitored, tracked, and implemented incident and change requests through defined workflows.
7. C-Level Reporting and Stakeholder Communication:
   • Prepared detailed project status reports and dashboards for C-level stakeholders using SharePoint tracking tools.
   • Ensured transparent communication with all teams involved, facilitating budget and resource planning.

Results:

• Seamless Cloud Migration: Successfully migrated critical services to Microsoft 365 with minimal downtime.
• Enhanced Collaboration: Improved team efficiency with the customized SharePoint Online and Teams solutions.
• Scalable Infrastructure: Delivered a future-proof IT infrastructure ready to support the client’s global operations.
• Comprehensive Documentation: Established a robust knowledge base and user guidelines to empower end users and reduce dependency on IT support.
• Effective Project Execution: Maintained timelines and budgets while aligning deliverables with client expectations.

This project highlights our expertise in cloud migration, project management, and delivering tailored IT solutions for complex enterprise environments.